General conditions


Is from 05.00p.m. to 07.00p.m.

Is up until 10.00a.m.


To confirm a booking it is essential that you send a bank transfer of 10% of the full cost of the reservation. 
If you make your reservation online a 10% deposit will be taken from your credit card. 
In both cases, the remainder of the balance must be pay on arrival.

Free cancellation up to 15 days before arrival.
If the cancellation is made less than 15 days before the arrival SERVIDEN or TURVAL will retain 10% of the reservation.

In case of unforeseen circumstances if the apartment can not be occupied SERVIDEN will accommodate guests in another apartment of the same or superior standard without any reimbursement.

SERVIDEN will not guarantee a specific apartment number, simply an apartment type. However , we will do our utmost to satisfy the requests of our guests wherever possible in relation to situation, for example low floor or high floor.


1.- AIM.
These conditions for general use (henceforth CGU), regulate the access and use of the Website
under the domain WWW.DENIAPLAYA.COM (henceforth Website), owned by “SERVICIOS DENIA,
S.L.U.” (henceforth SERVIDEN), made available to the users (henceforth User/s).
If you have any questions or concerns regarding the use and access to the Website or these CGU,
you can contact us through the contact information published in the Legal Notice.
The use of this Website implies the full acceptance by the User of the existing CGU at the time the
User accessed to this Website. If they are not accepting of any of the conditions established
herein they should abstain from using the Website.
Accordingly, the User shall carefully read the CGU each time they decide to use the Website.
In any case, SERVIDEN reserves the right to modify, without prior notice and at any time the CGU.
Similarly, SERVIDEN reserves the right to suspend, interrupt, or cease to operate the Website at any time.
By “Website use”, it is meant all Users accessing and browsing this Website independently of
filling the registration forms.
The access to the Website and/or the Contents included in it, does not imply any kind guarantee
with respect to suitability of the Website and/or the Contents included in it, for specific or
particular purposes of the Users.
SERVIDEN may establish additional limitations and/or conditions for use and/or access to the
Website and/or the Contents, which shall be observed at all times by Users.
3.1.- Access and Use of the Website.
Unless otherwise provided, the use of the Website shall be free of charge, without prejudice to the
connection through the corresponding telecommunications network contracted by the User.
The User admits to being over the age of eighteen years, therefore is conscious of and voluntarily
and explicitly accepts that the use of the Website is done at all times under only their own
exclusive responsibility.
The User is obliged to comply with the CGU, as well as to comply with the special notices or
instructions found on the Website and to act always in accordance to the law, good practice and
the responsibilities of good faith, employing their maximum attention taking into account the
nature and compensation of the service they enjoy. To this effect, they shall abstain from using
the Website in any way that can block, damage or deteriorate the normal functioning of the
Website, the property or right of SERVIDEN, suppliers, distributers, other Users, or any third party
in general.
Specifically and without causing any restriction to the obligation assumed by the User complying
in a general nature with the previous section, the User is obliged during the use of the Website:

a) Do not introduce, store or disseminate, on or from the Website, any information or material
that is defamatory, offensive, obscene, threatening, xenophobic, pornographic, apologia for
terrorism, incites violence, discriminatory to race, sex, ideology, religion or that in some way
subverts public order, fundamental rights, public liberty, honour, privacy or the appearance of
third parties and in general the current legislation.
b) Do not introduce, store or disseminate via the Website any computer program, data, virus,
code or any other instrument or electronic or physical device capable of causing harm to the
Website, any of the services, or any of the equipment, systems or networks of SERVIDEN, of
any User, of the Suppliers or Distributers of SERVIDEN or in general of any third party, capable
of causing any type of alteration or prevent the normal functioning of the Website.
c) Do not introduce, store or disseminate via the Website any content that infringes intellectual
and industrial property right, or the rights of a third party, or in general, any content to which
they do not exercise the rights, in accordance with the law, to make available to third parties.

3.2.- Access and Use of Content.
The Contents of the Website are available to the User with information sourced from its own and
third parties.
SERVIDEN ensures that the Contents are of the highest possible quality and are reasonably
updated, but does not guarantee the usefulness, accuracy, comprehensiveness, pertinence and/or relevance of the Contents.
Via the CGU no intellectual or industrial property rights about the Website or any of its integrated
elements are conceded, and are expressly forbidden to the User their copy, transformation, public
communication, making available, extraction, reuse, forwarding, or the use in any form, along any
means or procedure, from any of them, unless in those cases where it is legally permitted or is
authorised by the owner of the corresponding rights.
The User shall be able to display and obtain a temporary private copy of the Contents for their
exclusive personal and private use on their computer systems (software and hardware), provided
without the purpose to develop any commercial or professional activities. The User should abstain
from obtaining, or attempting to obtain, the Contents through means or procedures different to
those that in each case was made available or indicated for that purpose or those that they usually
use on the Internet (as long as these latter do not put at risk of damage or deactivation of the
Website). The User should respect, at all times, all the intellectual and industrial property rights
concerning the Website, owned by SERVIDEN or third parties.
5.1.- Disclaimer of Guarantees and Responsibility for the Functioning of the Website.
SERVIDEN does not guarantee the availability and continuity of the functioning of the Website
and the services and Contents found in it, or that the content on the Website is updated, being
exempted from all responsibility for damages or harm, of any nature, that could arise from such
SERVIDEN shall carry out, providing circumstances do not arise that make it impossible or of
difficult implementation, and as soon as having been notified of the errors, disconnections and/or
lack of updating of the Contents, all those actions meant to rectify the errors, re-establish
communication and/or update the referred to contents.
Likewise, SERVIDEN does not guarantee either the technical reliability of its Website, nor the
access to its different pages, and in the same way being exempted of all responsibility for any
damages or harm, of any nature, that could arise from this cause.
Furthermore, SERVIDEN is not responsible for the possible security flaws or deficiencies that may arise from use of a browser by a User, which was not properly updated or secured or for the
damages, errors or inaccuracies that may arise from the malfunctioning of it.
With the aim of reducing the risk of introducing a virus onto the Website, use virus detection programs to control all of the Contents introduced to the Website. Nevertheless, SERVIDEN does
not guarantee the absence of viruses, or other elements on the Website introduced by third
parties external SERVIDEN that may cause alterations to the hardware or software systems of the
Users or in the digital documents and catalogues contained within its systems. As a result,
SERVIDEN shall not be under any circumstances responsible of any damages or harm, of any
nature, which may derive from the presence of a virus or other elements that can produce
alterations in the software or hardware systems, files or catalogues of the Users.
SERVIDEN employs various protection measures to protect the Website, the gathered data and
the Contents against digital, attacks from third parties. Nevertheless, SERVIDEN does not
guarantee that unauthorised third parties could have access to the type of browsing and use of the
Website enjoyed by the User or the conditions, characteristics and circumstances in which they
are made. As a result, SERVIDEN shall not be in any case responsible for the damages or harm
that may be derived from such unauthorised access.
SERVIDEN shall not be in any case responsible for the use that the Users and/or third parties
could put the Website or the Contents to, nor the damages and harm that could derive from it.
5.2.- Disclaimer of Guarantees and Responsibility for the Contents.
SERVIDEN does not edit Contents published by third parties on the Website and, as a
consequence, does not guarantee nor be responsible for the legality, reliability, usefulness,
veracity, accuracy comprehensiveness and relevance of such Content, as well as the Contents
owned by SERVIDEN. SERVIDEN shall not be, in any circumstances, responsible for any damages
or harm that may be derived from: (i) the absence of legality, reliability, accuracy,
comprehensiveness and/or relevance of the Contents caused from third parties and its own; (ii) the
inadequacy for any reason and the disappointing of expectations generated by the Contents; (iii)
decisions or actions taken or avoided on the part of the User, trusting in the information or data
provided in the Contents, including without limitation, the loss of profits or business opportunities
Those people proposing to establish Hyperlinks between their web page and the Website should
observe and comply with the following conditions:
i. It shall not be necessary to seek prior authorisation when the
Hyperlink only allows access to the homepage of the Website, but
shall not be able to reproduce it in any way. Any other type of
Hyperlink shall require the unequivocal, express and written
authorisation from SERVIDEN.
ii. The web page on which the Hyperlink is established can only
contain strictly the necessary to identify the destination of the
iii. The web page on which the Hyperlink is established shall not
contain illicit information or content, contrary to morality and
generally accepted good practice and to public order, as well as
not containing content contrary to any rights of third parties.
iv. SERVIDEN reserves the right to block the Hyperlinks directed to
the Website which do not have previous express permission even
when complying with the provisions described in this point of the
General Conditions.
SERVIDEN reserves the right to exercise all lawful available action to demand the responsibilities
that derive from the breach of contract of any of the provisions of these General Conditions of the
Website by a User.
The declaration of any of the clauses contained within these General Conditions as null, invalid or
ineffective shall not affect the validity or effectiveness of the remaining, which shall continue to be
binding between the parties.
The present CGU govern in accordance with Spanish legislation.
Any controversy relative to the terms of use and access to this Website contained in the present
document of the CGU of the Website, the parties submit, expressly relinquishing any other
jurisdiction that may correspond to them, unless legal necessity determines otherwise, to the
Courts of Dénia.
For notifications, SERVIDEN designates as point of contact specified in the Legal Notice The email provided by the User during the registration process on the Website, shall be used by
SERVIDEN to affect the practice of notifying the User.
The User is obliged to diligently maintain those details respecting to notifications referenced in
this here clause.
All the Notifications affected by SERVIDEN to the User shall be considered legitimately affected if
they have been made employing the details and through the means previously indicated.
SERVIDEN shall not be responsible for any harm that could pass due to the violation of the User
in their obligation to maintain their contact details updated.